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Next level Room Service Management.

Flexkeeping provides you with an overview of all room service orders, their real-time status updates, and valuable room service analytics. See the most popular order times, favourite drinks and dishes, and use this information to update your food menu, coordinate food preparation, and organize work activities.

Deliver room service in time

  • STREAMLINE ALL ROOM SERVICE ORDERS

    Every hotel room service delivery is a cross team effort. Flexkeeping organizes it into a clear, automated and accountable work process.

  • MAKE SURE EVERY ORDER IS DELIVERED IN TIME

    Should every room service order be delivered in 30 minutes or less? The we make sure it is, and let you know when it isn’t so you can act in time.

  • KNOW WHAT YOUR GUESTS LOVE ON YOUR MENU

    The most popular dishes and drinks of your room service menu are now just a click away. See trends, modify your menu and maximise revenue.

  • SEE WHERE YOUR DELIVERY PROCESS CAN IMPROVE

    Here and there, a room service might have taken too long. We make sure you know all about it.

Every hotel room service delivery is a cross team effort. Flexkeeping organizes it into a clear, automated and accountable work process.

Room Service 1

Should every room service order be delivered in 30 minutes or less? The we make sure it is, and let you know when it isn’t so you can act in time.

Room Service 2

The most popular dishes and drinks of your room service menu are now just a click away. See trends, modify your menu and maximise revenue.

Room Service 3

Here and there, a room service might have taken too long. We make sure you know all about it.

Room Service 4

 

Flexkeeping helps hotels deliver more than 80% of their room service orders in time.

Best practices from our community

Room Service 5
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Room Service 6
Choosing and Keeping Better Track of Your Hotel Amenities

While hotel amenities might have once been looked at as “secondary” or “minor” components that serve to enhance a guest’s already (hopefully) excellent experience, modern […]

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Room Service 7
Palace Resorts: Automating Operations in 10 All-Inclusive Luxury Resorts

Palace Resorts is a collection of 10 beautiful all-inclusive oceanfront luxury resorts. They stretch from Los Cabos on one side of Mexico, over to Riviera […]

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What our clients say about us?

  • Room Service 8

    Liutauras Vaitkevicius

    Managing Director
    The Zetter Hotels
  • Room Service 9

    Luiza Correia

    Senior Sales Manager
    The London Edition
  • Room Service 10

    Catarina Marques Santos

    Room Division Manager
    The Beaumont Hotel

Great Problem Solving Solution!

Flexkeeping is a great multi-discipline, multi-departmental tool aimed at solving key operational problems - communication and task tracking. I have personally implemented this system in 3 different chains, across 6 different assets internationally. Highly efficient, reliable, and effective solution. Easy to navigate, easy to track and control hotel operations which then ensures our daily cost and efficiency forecasting is always up to date. This also helps to better understand our workforce pinch points and improve wider processes across the board.

Best company to support and improve your service and guest experience.

All Flexkeeping products are very user-friendly and easy to adapt. Especially for Housekeeping and Maintenance, it gives speed and accuracy to the entire process. It is easy to implement, to give training to employees and it clearly improved the service we provide to our guests.

Flexkeeping, a game changer!

Having the guest details in the platform has reduced the number of mistakes made in the past when items/requests were directed to the wrong guest/room

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