Any staff member can instantly take a photo, note details, and notify all staff of a maintenance problem. With our unique and easy-to-use interface, any team member can report a maintenance problem in second, regardless of their technical skills or spoken language.
Maintenance teams get automatically notified of any problem, including pictures, room numbers, and notes, take all necessary tools, and fix them. Better organized, your maintenance team will get more done with a clear overview of all open tickets and details.
Every maintenance job needs tools and supplies to get completed. Flexkeeping maintenance software offers the possibility to track how many items of your maintenance supplies are being used so you can re-stock in time and make sure your costs don’t go through the roof.
Based on a clear overview of all open and completed maintenance jobs, you can organize a detailed schedule of your preventive maintenance tasks to avoid unnecessary equipment failures, costs, and, most importantly - unhappy guests.
Sometimes your in-house maintenance team is unequipped to fix a certain problem. That is why Flexkeeping maintenance software enables you to coordinate with your external hotel maintenance contractors directly from the app.
Flexkeeping provides you with a 360º view into your hotel maintenance performance & costs. Which are the most frequent problems? Who is the most productive team member? How many issues have been reported by our guests? Answers to all these questions (and more) are just a click away inside Flexkeeping’s hotel maintenance analytics.
With Flexkeeping, you will see up to a 350% increase in recorded maintenance issues.
While most essential management procedures that keep a hotel running smoothly are hidden far away from the eyes of your guests, not many of them […]FIND OUT MORE
The positive impact of real-time communication on hotel maintenance issues in a 230-room hotel Nestled among pine trees just a few steps from the beach […]FIND OUT MORE
Even before the COVID-19 began to leave a massive mark on hotels and how they run their operations in the midst of a pandemic, undoubtedly, […]FIND OUT MORE
Catarina Marques Santos
Great Problem Solving Solution!
Flexkeeping is a great multi-discipline, multi-departmental tool aimed at solving key operational problems - communication and task tracking. I have personally implemented this system in 3 different chains, across 6 different assets internationally. Highly efficient, reliable, and effective solution. Easy to navigate, easy to track and control hotel operations which then ensures our daily cost and efficiency forecasting is always up to date. This also helps to better understand our workforce pinch points and improve wider processes across the board.
Best company to support and improve your service and guest experience.
All Flexkeeping products are very user-friendly and easy to adapt. Especially for Housekeeping and Maintenance, it gives speed and accuracy to the entire process. It is easy to implement, to give training to employees and it clearly improved the service we provide to our guests.
Flexkeeping, a game changer!
Having the guest details in the platform has reduced the number of mistakes made in the past when items/requests were directed to the wrong guest/room