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Always keep track of lost items.

Flexkeeping provides you with an easy way to record, track, locate, and
manage everything lost and found on your property. Improve guest
experience by ensuring every item finds a way back to its owner.

Find and return lost personal belongings.

  • RECORD, TRACK, AND MANAGE LOST & FOUND ITEMS

  • TAKE A PHOTO OF A FOUND ITEM

  • ENTER ALL DETAILS

  • COMPARE LOST AND FOUND ITEMS

  • RETURN ITEMS TO THEIR HAPPY OWNERS

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54% of guests leave items behind. Flexkeeping ensures all 100% get them back.

Best practices from our community

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Hotel Lost & Found Management Best Practices and SOPs

If there’s one customer service that hotels generally tend to overlook, it’s probably lost and found. But the fact is that lost and found truly […]

FIND OUT MORE
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Hospitality technology trends that will define 2023

The best time to prepare for the future? Today. Let’s look at how hospitality technology trends will change the hotel landscape in 2023 with its […]

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Choosing and Keeping Better Track of Your Hotel Amenities

While hotel amenities might have once been looked at as “secondary” or “minor” components that serve to enhance a guest’s already (hopefully) excellent experience, modern […]

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What our clients say about us?

  • Lost & Found 9

    Liutauras Vaitkevicius

    Managing Director
    The Zetter Hotels
  • Lost & Found 10

    Luiza Correia

    Senior Sales Manager
    The London Edition
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    Catarina Marques Santos

    Room Division Manager
    The Beaumont Hotel

Great Problem Solving Solution!

Flexkeeping is a great multi-discipline, multi-departmental tool aimed at solving key operational problems - communication and task tracking. I have personally implemented this system in 3 different chains, across 6 different assets internationally. Highly efficient, reliable, and effective solution. Easy to navigate, easy to track and control hotel operations which then ensures our daily cost and efficiency forecasting is always up to date. This also helps to better understand our workforce pinch points and improve wider processes across the board.

Best company to support and improve your service and guest experience.

All Flexkeeping products are very user-friendly and easy to adapt. Especially for Housekeeping and Maintenance, it gives speed and accuracy to the entire process. It is easy to implement, to give training to employees and it clearly improved the service we provide to our guests.

Flexkeeping, a game changer!

Having the guest details in the platform has reduced the number of mistakes made in the past when items/requests were directed to the wrong guest/room

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