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Tips for Motivating Your Housekeeping Staff in 2021 and Beyond

To say that times have been difficult in the wake of the COVID-19 pandemic would certainly be an understatement. Especially when it comes to hospitality […]
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Effective daily team communication across three unique London properties

Effective daily team communication across three unique London properties

All the photos of the Zetter Group properties make you go “I am definitely going there the next time I am in London.”

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Palace Resorts: Automating Operations in 10 All-Inclusive Luxury Resorts

Palace Resorts: Automating Operations in 10 All-Inclusive Luxury Resorts

Palace Resorts is a collection of 10 beautiful all-inclusive oceanfront luxury resorts. They stretch from Los Cabos on one side of Mexico, over to Riviera […]

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How the 20-Room Maya Beach Hotel Organises Over 1,000 Team Tasks a Month

How the 20-Room Maya Beach Hotel Organises Over 1,000 Team Tasks a Month

Welcome to the Maya Beach hotel in beautiful Belize. Its owners, John Lee and Ellen Larson Lee, say that they feel like the luckiest people […]

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How the Grand Park Hotel Captures and Communicates Hotel Guest Complaints in Seconds

How the Grand Park Hotel Captures and Communicates Hotel Guest Complaints in Seconds

Any passionate hotelier will agree that receiving a negative post-stay review is the worst feeling. Especially if it’s not clear why. If a guest never […]

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Instant Staff Communication Improves Hotel Maintenance

Instant Staff Communication Improves Hotel Maintenance

The positive impact of real-time communication on hotel maintenance issues in a 230-room hotel Nestled among pine trees just a few steps from the beach […]

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